Shipping & Delivery

Everything you need to know about getting your order

Worldwide Shipping

  • •We ship to 50+ countries worldwide
  • •All orders ship from our discreet US warehouse
  • •Customs duties may apply for international orders — customer responsibility

Shipping Options

  • •Standard (5-10 business days): FREE on orders $99+
  • •Express (2-4 business days): $12.99 flat rate
  • •Overnight (next business day): $24.99 flat rate
  • •Orders placed before 2PM EST ship same day

Discreet Packaging Promise

  • •Plain cardboard boxes — no branding or logos visible
  • •Return address: "ZNE Logistics"
  • •No product names on outside packaging
  • •Contents listed as "Wellness Products" on customs forms

Delivery Timeframes

  • •USA: Standard 5-7 days, Express 2-3 days
  • •Canada: Standard 7-10 days, Express 3-5 days
  • •Europe: Standard 7-14 days, Express 4-7 days
  • •Asia/Pacific: Standard 10-18 days, Express 5-10 days

Common Questions

Can I change my shipping address after ordering?▼

Contact us within 1 hour of placing your order. After that window closes, we cannot guarantee changes.

What if my package is lost?▼

Contact support immediately. We'll initiate a replacement or full refund after investigation.

Do you deliver to PO boxes?▼

Yes for standard shipping. Express and overnight require a physical street address.